Laguna Niguel Condo
I have needed a realtor numerous times in the past 30 years, and no-one we have ever used has come close to the experience we had with Pat and Ernie Casarez.
Quite simply they were far and away the best! This was a complicated sale, we were out of area, so most everything was done remotely. Pat and Ernie became my boots on the ground from even before we had signed the agreement. They drove over in a rainstorm to pick up the front door key unnamed realtor A had unceremoniously left under the doormat.
They cleaned the condo and prepared it for showings with accent touches in the kitchen and bathrooms. Ernie took it upon himself to fix minor issues around the condo. When the time came to open escrow, just a month after listing, Ernie and Pat were available every step of the way to negotiate numerous unforeseen circumstances. Ernie was able to maintain an open dialogue with the buyers realtor, and between them, they smoothed the path to our closing. All the while keeping us updated with daily, and often a few times a day texts, emails and calls.
After the inspection, Ernie and Pat coordinated the repairs that were needed, they were there to oversee the handyman, to meet the different vendors, get garage door openers, check on the mailbox key and many other details, including clearing out miscellaneous items that had been left in the condo. I wouldn’t hesitate to recommend Pat and Ernie. Please call or email me if you would like to speak with me. – Hilary S.